Frequently Asked Questions
Why my order takes time?
Each Embranza piece is made to order, crafted only after your request. This ensures quality, avoids mass production, and makes every item uniquely yours. We take time because quality is never rushed.
Why Embranza pieces are priced higher?
Our prices reflect the premium quality, craftsmanship, and exclusivity of each piece. We use the finest materials and ensure every garment is crafted to perfection or designed to leave a lasting impression.
What does “Request Access” mean?
Embranza is not available for direct purchase. Each piece is offered by request only. If a collection resonates with you, submit a request through the product page. Your request will be reviewed by our House. If accepted, you will be privately contacted with next steps.
Can I return or exchange an item?
Due to the limited nature of each release, all sales are final. Please review your request carefully before submitting.
Are all pieces made in-house?
Yes. Every Embranza piece is crafted in-house with intention and care. Our private houses are located in China, Bangladesh, Nicaragua, Vietnam, and Pakistan. Each location is chosen for its mastery and discretion.
When will I hear back after requesting access?
You can expect to hear from a member of the House within 24 hours. Every request is reviewed individually and with care.